The Secret to Pet Stain Removal

4 Easy Steps To Remove Any Pet Accident, including urine, feces, or vomit:

1. Do it now. The longer you wait, the harder it will be to remove.

2. Use the right equipment. Use a wet vacuum or a small carpet spotting machine to extract the liquid portion of the accident before rinsing or adding a spot remover.

3. Use the proper cleaning agent after the liquid has been removed.

4. Rinse the spot with plain water and extract the water with your wet vac.

Disclaimer: Use these techniques at your own risk. Be aware that pet accidents can damage fibers. Pre-test each solution in an inconspicuous area before using. If the stain or odor persists, call a professional right away.

Do-It-Yourself Pet Stain Removal

If you have pets, and buy one item for your home, make it a wet vacuum! They are available at most hardware stores for under $40.

Use a wet vac or a small spot removal machine and simply vacuum up any liquid. This will allow the urine to be pulled up out of the fiber. If nothing else is available, use paper towels.  Wet vacs are available at most department stores for $20–$70. Or, use a carpet spot removal machine. I recommend a small spot removal machine because the more convenient the machine, the more likely you are to get it out of the closet when a minor accident occurs. Large, upright carpet cleaning machines are too bulky for small problems, plus they break down often, and really don’t do much in larger areas.  Until you buy a wet can, put a heavy towel over the spot and stand on it to soak up the urine.

After you’ve removed all the liquid you possibly can, treat the area with a proper spot remover or enzyme.

The big mistake most pet owners make is adding the wrong type of spot remover to a urine spot before they remove the urine. Doing this will give you a puddle of urine with some spot remover in it. This is hardly considered cleaning. Make sure you remove any liquid matter BEFORE adding a spot remover.

What cleaning agents to use AFTER the liquid has been removed

Enzymes are usually the best cleaning agent for urine, vomit, and feces. You must use an enzyme for any spot that isn’t fresh.  An enzyme is the only cleaning agent that actually eats up the bad bacteria in urine. It can be used on carpet, upholstery, and wood. There are many enzymes on the market. Some work well; some do not.

You can also dilute 1 cup of vinegar with two cups of water. The acid base of vinegar will help removal of a fresh urine spot, but it won’t actually digest any of the urine like an enzyme does. A neutral ph spotting agent works well for general cleaning of the spot as well.


Never use any high pH or high residue product. This would include ammonia and Resolve carpet spotter. I have seen many instances where the wrong product caused a urine stain to be permanent. The use of oxygen bleach is also risky on many carpets.

Removing the Urine Stain

After you’ve extracted the liquid and treated the spot, you’ll still have a stain on the carpet. You’ll need to rinse the spot before it becomes a permanent stain. Use plain water to rinse the spotting agent out.

If you have a spot removal machine that allows you to rinse with water, put plain water with no detergent in the tank. Lightly rinse the area and follow with several dry vacuum passes.

If you have a wet vac, sprinkle plain water on the area and extract with the wet vac.

If urine stays in the carpet or upholstery for an extended period of time, it will permanently stain. Even worse, it will eventually eat away the backing of the fiber and destroy the carpet or upholstery. In addition, there is the obvious unhealthy situation and odor the urine will cause.

The best thing you can do for any type of pet accident is remove it right away.

The longer the problem stays in the fiber, the worse the problem becomes. Professional cleaning is still necessary for overall maintenance every 6-12 months if a pet lives in the home. If you cannot remove the stain or odor, call us immediately at (336) 545-1778 (Greensboro, NC). We will bring in a urine probe to determine exactly where the problems are and treat only the effected areas with the proper deodorizers. We have a tool that can even extract the urine from the pad.

The Secret to Removing Any Spot or Spill

First, remove the spot as quickly as possible. But here’s the real key that can save you thousands of dollars in carpet replacement and headaches . . .

Use a wet vac to extract all liquid or moisture in the spill or spot before you use a spot remover.

A small carpet spotting machine will work too, but remember to use a vacuum that can handle extracting liquids. Once the bulk of the spill or spot is removed, use a neutral detergent spotter (like our free spotter) to gently wipe the spot up. If residue from the detergent remains, pour a cup of water on the area and extract the water with your wet vac. It's really that easy!

This procedure will work on any spill no matter how big or small. Remember to always pre-test the fiber before using any spot remover or water. Some specialty rugs can be ruined by water.

3 Tips for Better Spot Removal

1Remove it now. The longer you wait, the harder it will be to remove. If you cannot remove the stain, call a professional right away.

2.  Do not use high residue products on your wool rugs or wool area rugs. Use a neutral pH spotting agent that is made for wool. Call us for purchase information.

3.  Use as little moisture as possible with silk, sisal, cotton, and grass rugs. For these, apply a spotter to a cloth and gently dab the stain.

CAUTION! Some area rugs have a very unstable dye and can be easily ruined. Always pre-test any solution on the rug before attempting spot removal.

Below are some special tips that will help:

*  Make sure you never apply any solvent (nail polish or rubbing alchohol) directly to the carpet. This could cause weakening of the fiber backing.

*  Use a spot machine (by Bissel, Little Green Machine, etc) or a wet vacuum to extract any liquid spot before you treat it with any spot removing solution.

Don’t use too much solution. An entire bottle of spotter should never be used on one spot.

*  Rinse, rinse and rinse again! This is one of the biggest things homeowners overlook. Remember, the rinse water can be extracted with your spot machine or wet vacuum.

Most spots: Use our free spotter or mix 1/4 teaspoon clear hand dishwashing soap with 1 cup water and follow the directions above. Avoid high residue spotters such as Resolve.

Grease or Oils: For greasy spots, apply rubbing alcohol to a cloth and gently dab the spot. Never pour a solvent directly on your carpet.

Wax: Melt the wax onto a paper bag with a steam iron for a few seconds. Place the paper bag over the wax. Do not allow the iron to directly touch the carpet.

If you can't remove the spot, call us at (336) 545-1778 (Greensboro, NC). We'll fit you into our schedule.  You'll get a trained technician armed with at least 10 specialty spot removers to remove your stains. The technician sent out to your home will be spot removal specialist—it's what he does all day.

So give us a try. It's a lot better than staring at a huge ugly stain the rest of the time you have your carpet. Keep your carpet beautiful.

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